Legal
Lightray AI privacy policy
Last updated: 25 July 2026
This policy explains what personal information Lightray AI, a practice of Light Ray Solutions, collects through lightrayai.com, why we collect it, and what you can ask us to do with it.
What we collect
Only what you send us. If you complete the enquiry form we receive your name, email address, optional phone number, the enquiry type you selected, and whatever you write in the message field. We also record which page the form was submitted from, so we know what prompted the enquiry.
We do not ask for, and have no use for, sensitive categories of personal information. Please do not send confidential client data, credentials, or regulated records through the enquiry form.
Why we use it
To reply to your enquiry and, if it goes further, to run the resulting engagement. We do not sell personal information, and we do not add enquiries to a marketing list or automated email sequence.
How long we keep it
Enquiries that do not lead to work are deleted within twelve months. Where an enquiry becomes a client engagement, records are retained for as long as needed to deliver and account for that work, and then for the period our tax and legal obligations require.
Who else sees it
Form submissions pass through the automation and email providers we use to operate the business. Those providers process the data on our instructions and are not permitted to use it for their own purposes. We do not transfer enquiry data to any other third party.
Analytics and cookies
This site sets no advertising cookies and runs no cross-site tracking. Where analytics are enabled, they are used to understand which pages are useful, in aggregate. Nothing on this site attempts to identify you personally as you browse.
Your choices
You can ask us what we hold about you, ask for it to be corrected, or ask for it to be deleted, by contacting us through the contact page. We will act on the request within a reasonable period and confirm when it is done. California residents have specific rights over personal information, described by the California Privacy Protection Agency; we honour those requests regardless of where you live.
Security
This site is served over HTTPS with HSTS enabled. Access to enquiry data is limited to the people who need it to reply to you. No system is perfectly secure, which is another reason we keep collection to the minimum.
Changes to this policy
If this policy changes materially we will update the date above. Because the site is small and its data handling is deliberately simple, we expect changes to be rare.
Contact
Questions about this policy, or a request about your information, can be sent through the contact form. Our terms of service cover the separate question of how client engagements operate.
Free consultation
Tell us what is costing you the most time
Describe the process. You get a straight read on whether it is worth automating, roughly what it would take, and what we would tackle first — on a call that costs nothing.
- Under an hour, free, and no obligation
- Fixed price per stage, agreed before any work starts
- You own everything we build, documented and in your accounts
- If you do not need us, we will say so on that call
The form is the fastest way to reach us — we reply from a real person, usually within one business day.